Customer support
We're here to help with your account, bookings, and payments.
Email us
The fastest way to reach our team is by email at support@chaunith.com. We typically respond within one business day.
What to include
- The email address on your Chaunith account
- Whether you're a chauffeur or a rider
- The trip or booking ID, if applicable
- A short description of what you need help with
Payments & refunds
Payments are processed by Stripe. For refund or dispute questions, email support and reference your trip ID and we'll work with you and your chauffeur to resolve it.